Add/Edit Refund Duration for CC (months)
This setting limits how long, in months, after a credit card payment is made that it can be refunded. To add/edit shopping cart validity, click on “Configuration” & select “Settings.” Enter the amount (in months) and click “Save.” Enter the number of months and click “Save.” Clicking “Reset” will change the number back to the default of 6. Then click “Save” again.
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Refund Credit Balance
To issue a refund for an open credit, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Manage Charges/Credits”. On the Manage Charges/Credits page, all unbilled charges & ...
Add Credit
To apply a credit, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Add Credit”. The Add Credit popup will open; select the order you wish to apply a credit to from the ...
Add Payment Option - Credit/Debit Card
To add a credit/debit card to an account, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View User Options”. On the View User Options page, click “View Payment ...
Issue Refund for Open Credit
To issue a refund for an open credit, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Manage Charges/Credits”. On the Manage Charges/Credits page, all unbilled charges ...
Enable/Disable Credit Card Type Options
Use the toggle buttons to enable or disable the various credit card types accepted.
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