Add State Aid Credit
To apply a state aid credit, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Add Credit”. The Add Credit popup will open; select the order you wish to apply a credit to from the Order # drop-down. Next, modify the credit amount as needed, select the credit type of “State AID” from the Credit Balance Type drop-down & enter any necessary comments; then, click “Apply Credit”. The popup will close, & the credit has now been successfully applied to the order.
The credit option of “State AID” is only available if the User is marked as Yes for “Is user aided by state”. See State Aid Designation (Care).
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