Add User Account

Add User Account

      

(Best Practice:  Search for the user account in User Management prior to creating a new account to ensure there is not an existing account previously created.)   

 

      

To add a new user account, click on “User Managementthen, click the “+” in the upper/right.  In the Profile section: 
  • -Identify the user permissions for back office access, employee, & state aid (financial aid in care) 

  • -Fill in the required fields under the Account Information & Contact Information sections 

  • -(Optional) Add additional phone numbers, &/or social media links 

      

Once complete, click “Save”.  If a “Next” button appears in place of “Save”, it is due to one or both of the following:  
  • -The user has been given back office site access.  Click “Next” to proceed to the Role section & select a role accordingly; then, click “Save”. 

  • -A user custom form is configured.  Click “Next” to proceed to the Additional Information section, & fill in all required fields, as well as any optional fields you wish to include information in; then click “Save”. 

 

      

Next, the system will prompt “Do you want to add a Member?”   
  • -Click “Yes” to add a member to the account.  Complete the Add Member pop-up and click “Save” or “Next.”  Complete any Additional Information, if prompted, and click “Save.”  Any additional members can be added using the Add (“+”) button.  

  • -Click “No” to continue.  When “No” is selected, the system will prompt “Do you want to Register?”  Click “Yes” to continue with Registration or “No” to be returned to the User List. 

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