Add/Change User Email

Add/Change User Email

      

To Add or Change a User email, click on “User Management” & search for the user.  Next, hover over the Action icon to the left of the user, & select “Edit”.  (Best Practice:  Verify with the Shopper the address and phone on the account to ensure the validity of the change.)  

  • -Add Email: To add an email to an account, uncheck “No Email”, enter the email address for the Shopper in the “Email” and “Confirm Email” fields and click “Save.” The Shopper will receive an email with a link to Activate their account and create a password. 

  • -Change Email:  Click on the “Change Email” link next to the existing email.  Enter and Confirm the new email address and click “Save.”  An activation message will appear.  Click “OK” to confirm.  This change can be cancelled up to the time the Shopper activates their account.  Use the “click here” link below the email information.  

 

      

If another User in your system has the entered email, the message “This email is already registered” will be returned.  Cancel out of the change and search for the existing account to make the necessary updates. 

 

       

If this User has registered previously in the Digital Signup system, a “Confirmation” pop-up will display.   

  • -Clicking “Yes” will bring forward any previously entered address & phone information for the email.  CONTINUING WILL CREATE A NEW ACCOUNT AND NOT UPDATE THE EXISTING ACCOUNT.  Verify that the information is still the valid, up-to-date information and click “Save” or “Next” to create the new account. Once the email is saved, the Shopper can login with their existing email and password.  If they do not remember their password, prompt a Password Reset (*link to existing article) 

  • -Clicking “No” will cancel the import of any existing information and this email cannot be updated.   

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