Resend/Print Order Confirmations

To resend/reprint an order confirmation, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View User Options”; then, click “View Order”. To print or resend an order confirmation, click the “Receipt” or “Resend Email” link in the order header below the order # (upper/right).

The View Orders page defaults to detailed view, & displays all orders placed within the past 6 months. Both settings can be adjusted by clicking the “Table View” icon in the upper/right, as well as selecting another option in the “Order(s) Placed In” dropdown. 

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• Print Invoice Details

  To print invoice details for a shopper, click on “User Management” & search for the user account. Next, hover over the Action icon to the left of the user, & select “Print Invoice Details.”  The User name is defaulted.  All other criteria are ...

• Orders Display

  By default, when landing on the View Order page in User Management, the display is in the “Table View.”  This provides a list of limited order information.  To view additional order information, click on the Detail View icon located on the right side ...

• Filter Orders

  By default, the system displays the “Past 6 Months” of orders when landing on the View Orders page. Use the “Order(s) Placed in” drop-down to change this to “Past 1 Year” or a “Custom Date Range.”

• View Cancelled Orders

  To view cancelled orders, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, select “View User Option” and then click “View Order”. Click on the “Cancelled Orders” tab.  A summary ...

• View Orders with outstanding balance

  To view orders with outstanding balances, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, select “View User Option” and then click “View Order”. A summary view of all invoices will ...