View Orders with outstanding balance

• Related Articles

• Orders Display

  By default, when landing on the View Order page in User Management, the display is in the “Table View.”  This provides a list of limited order information.  To view additional order information, click on the Detail View icon located on the right side ...

• View Gift Card Balance/History

  To view gift card activity and balances, click on “User Management” & search for the user’s account.  Next, hover over the Action icon to the left of the user, & select “View User Options”; then, click “View Gift Card”.  On the View Gift Card page, ...

• View Cancelled Orders

  To view cancelled orders, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, select “View User Option” and then click “View Order”. Click on the “Cancelled Orders” tab.  A summary ...

• Filter Orders

  By default, the system displays the “Past 6 Months” of orders when landing on the View Orders page. Use the “Order(s) Placed in” drop-down to change this to “Past 1 Year” or a “Custom Date Range.”

• View Order Details

  To view order details, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View User Options”. On the View User Options page, click “View Order”. To view the order ...