Email Template
System-generated emails are triggered by actions initiated/completed in the back office &/or public site. The email templates include placeholders enclosed by “#”/hashtags (ex.: #ShopperName#, #ClassInfo#, etc.) that will display system-generated content specific to the intended recipient. In addition to the placeholders, each template is customizable in order to include organization-specific information in the Subject (text only) & Body (text, hyperlinks & images) fields.
System-generated email templates are universal for all modules, with the exception of the following which apply only to the Care Module:
- Due Payment Confirmation
- Event Start Notification
- Recurring Payment Confirmation Email
- Recurring Payment Failure Notification
- Recurring Payment Setup Configured Confirmation Email
- Schedule Changes Confirmation Email
Please be advised that If the order of placeholders is rearranged within a template, or placeholders are removed from a template, the system-generated content will no longer display in the intended recipients’ email.Related Articles
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