Refund Settlement

Refund Settlement

Refunds that are paid by check (credit balance refunds or other check refunds) should be updated with the corresponding check number and check date.  To update this information, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Manage Charges/Credits”. Click on the “Update Refund Status” tab.  Then click the “Select” check box for the amount to be refunded, enter the check number and check date for the refunded amount and click “Update.” 

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