Related Articles
View/Modify Schedule
To view/modify a schedule, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View User Option”; then, click “View My Schedules”. All orders for the user are sorted by ...
Drop/Refund Order
To drop/refund a participant’s registration, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View User Options”; then, click “View My Schedules”. On the View My Schedule ...
Drop/Refund Order
To drop/refund a participant’s registration, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “View Schedules”. On the View Schedule page, select the appropriate tab (Class ...
Add/Change User Email
To Add or Change a User email, click on “User Management” & search for the user. Next, hover over the Action icon to the left of the user, & select “Edit”. (Best Practice: Verify with the Shopper the address and phone on the account to ...
Partial Refund
To process a partial refund while maintaining the participant’s registration, click on “User Management” & search for the user’s account. Next, hover over the Action icon to the left of the user, & select “Manage Credit/Charge”. On the Manage ...